Widely considered a leader when it comes to creation and the usage of new technology has established itself as a market leader while preserving its independence from larger less agile competitors. Considering that the companies launch back into 2008 and its staff have won lots of high profile industry awards including, Best use of technologies for itself service customer portal WeWantToSayYes.co.uk and again in 2016 for its own voice recognition dialler platform, as well as being recognised for advanced use of technology is to date the sole DCA to have won both best consumer and best commercial DCA.
Broad sector appeal, functions with an assortment of customers from a number of different sectors including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we can work seamlessly across these sectors due to our innovative on grooming procedures which are designed to facilitate a thorough understanding of our customers business prior to commencing work together.
When you work with nothing is taken for granted, we all have the time to get to understand you and your customers, the approach we invent for you is specific to your business requirements and evolves along with our venture.
Customer support, has worked with the belief that regardless of the present situation a customer finds themselves dealing with, they are and will always remain a valued customer of their customers, this why not try here ethos ensures that functions with its customers across a variety of debt kinds and era. In addition to working with customers on overdue arrears and elderly debt balances also works with a number of customers at very early stage arrears, often at a white label capacity carrying and representing the brand name of some of the UK's biggest names.
Investing in our customers, we're a professional services company focusing on a very high set of standards that are governed by the Financial Conduct Authority, and as member of the highly regarded Credit Services Association we are committed to ensuring that all our people work into the highest of standards. Development and training play an integral role in the working lives of all employees at all levels, Training does not finish once induction is finished but is present during the working atmosphere.
Quality assurance plays a key role in all we do at; QA rolls all elements of our business and is covered Congress should vote down this harmful debt collection legislation ... with our three line of defence and backed up through our own internal audit group and separate compliance capabilities.
Groups senior management team is made up of some of the most experienced and well recognized professionals in the industry, with over a 150 years joint experience in the sphere of financials.